Help & contact

BAMA Support

If something does not work as expected, we are happy to help.

Contact

Write to office@panthera.cc. Please include “BAMA Support” in the subject line.

Helpful details

BAMA version in use
macOS or Windows version
short description of the last steps
exact text of any error message
optional screenshot without confidential student data

Privacy during support

Please do not send student data, thesis data, evaluations, or email contents unless they are strictly necessary for troubleshooting and appropriately protected. The BAMA database is not transferred automatically to the provider.

Local data

BAMA stores its structured data locally. A database backup can be created at any time in a user-selected folder via “Settings → Local Backup”.